Our Commitment to Your Data Protection
We take data security and compliance very seriously as the responsibility of AI-based tools. That’s why we ensure your data is collected, used, and stored under global data protection laws — with full transparency and control for you.
Protecting Your Data Every Step of the Way
We have kept a simple privacy policy standing on just three things:
- Transparency: We keep you aware of what information we gather and why.
- Control: It’s up to you to decide how your data is used or shared.
- Protection: We guarantee the protection of your information with full security.
We Collect Information
Our main motive is to provide you with a smooth AI experience; thus, we collect information such as:
1. Personal Information
We’ll take your personal details, which include your name, email address, and billing information (in case of Premium accounts), as well as your Login credentials (hashed and encrypted). This information helps us create and manage your account, process payments, and provide personalized customer support.
2. Usage Data
When you use our tools, we automatically collect your data usage to guarantee smooth functionality and provide you with an enhanced user experience. This includes your device type, browser, operating system, along with activity data, the tools you interact with, and the length of your sessions. It’s necessary because with this data, we understand how our AI tools are being used, diagnose technical issues, and improve overall performance.
3. Input Data (AI Prompts)
We process the text, documents, or queries you enter into our AI tools to generate precise results. This may include academic, professional, or creative content, depending on your use case. Your inputs are used strictly for providing the requested output and are never resold or shared with third parties. We do not use your personal prompts for training AI models without your explicit consent.
4. Cookies and Tracking Technologies
Detext supports site operation, improves security, and customizes your experience by using cookies and related tracking technologies. Cookies let us track performance across devices, remember preferences, and check how you use our AI capabilities. Additionally, we could depend on reliable third-party services like safe payments and Google Analytics. Through your browser's settings, you have complete control over managing or disabling cookies.
How We Use Your Data
We use your data to improve tool performance, deliver precise AI results, and customize your experience. Plus, your information enables us to handle your account more efficiently, provide better customer service, and promptly resolve problems. To keep everything safe, we also make sure to abide by the CCPA, GDPR, and other international privacy regulations.
Compliance with International Privacy Laws
General Data Protection Regulation (GDPR)
Detext complies with GDPR obligations for EU citizens, which include minimizing data and granting them the right to access, correct, delete, and port their data.
California Consumer Privacy Act (CCPA)
We respect California users' (CCPA) rights to request the erasure of their personal information and to opt out of data sharing.
Frameworks for Data Privacy (EU-U.S., Swiss-U.S., UK Extension)
We protect cross-border data movements by adhering to international transfer standards.
PCI DSS
Every financial transaction is handled safely in accordance with the PCI DSS (Payment Card Industry Data Security Standard).
Data Retention & Storage
We only save your data for as long as necessary. Unless you decide to preserve it, AI input data is temporarily stored to provide your results and then erased after processing. While billing data is retained solely for legal compliance, account information is kept active until you request its erasure. Only authorized workers can access the encrypted servers that house all of your data.
Data Protection with Advanced Security
Your privacy is safeguarded with full security protocols. We use end-to-end SSL/TLS encryption, zero-trust authentication, and continuous monitoring to detect potential risks. Regular penetration tests and vulnerability checks to guarantee no weak points are left.
Your Rights and Privacy Choices
You are always in control of your personal information. You can access, correct, or delete your data at any time, and even request a copy for portability depending on your location. You also have the right to opt out of cookies, marketing emails, or data sharing. Requests are easy—simply reach out to us via our Help Center or email us at privacy@detext.ai
Third-Party Service Providers
Detext partners with world-class providers to provide the best services to its users. This includes AWS and Google Cloud for secure hosting, Stripe and PayPal for payments, Google Analytics for insights, and Intercom for customer support. Every partner follows strict data processing agreements to keep your information safe.
For Teams and Companies
We offer advanced compliance options for businesses, educators, and enterprise clients. Our custom data processing agreements, private cloud deployments, and enhanced security measures are made specifically to fulfill organizational needs. With these solutions, teams can use our AI tools with confidence that data protection meets the highest global standards.
Frequently Asked
Questions
We use your inputs only to generate personalized results for you, not for external training, without your consent.
Yes, you can request deletion of your data at any time through our data management portal.
Absolutely. Detext is designed with student privacy and safety as top priorities, complying with educational data protection standards.
We only share data with essential service providers who help us operate our platform, and all are bound by strict confidentiality agreements.
We retain your data only as long as necessary to provide our services or as required by law, typically for the duration of your account activity.
Contact Us
Have questions about your privacy or data rights?
privacy@detext.ai
Detext, a [Your Company Inc.] business, [Company Address]